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Trust Link Mechanical Services, Inc. with your AC repair in New Britain.
Lic#S 1-387433
Trust Link Mechanical Services, Inc. with your AC repair in New Britain.
Lic#S 1-387433

Buying a System Online

Can You Buy a New Heating and Air Conditioning System Online?

You may have heard that you can purchase a new air conditioning and heating system online – skipping having a sales person come to your home to do an estimate. You may have also heard doing it this way will save you time and money. Although, you can purchase a system online and skip having an in-home estimate done...

The Question is Should You and How Much Will that Savings Cost You Later on?

Although any system will probably heat and cool your home, the question is how well it will perform (will it perform to the maximum efficiency it was designed to), how much it will cost you to run day after day, and ultimately how long it will keep running? After all, purchasing a new system is not a minor expense – you don’t want to have to replace it sooner than you should have to.

Here’s Something You May Not Know…

There’s more to choosing the right system for your home than taking out the old and putting in the new. HVAC companies that are offering the ability to purchase a system online are basing system requirements on the system you are replacing and the square footage of your home.

Buyer beware. Although most systems will heat and cool your home – and you may save a little money up front – over the long haul, it may not be the best investment. In fact, over the life of the system, it could cost you more.

More than likely you are replacing your system because it is not keeping you comfortable, your utility costs are too high, it keeps breaking down, or it is not working at all. So – it would also be safe to assume that when you purchase a new system, you will want it to perform better than the one you currently have and you will want it to last for as long as possible. Right?

Why It’s Not as Simple as Taking out the OLD and Putting in the NEW

Over the last several years, the technology in systems has changed. Systems are now designed to run more efficiently to heat and cool your home (when sized and installed properly), saving you money on your utility costs, and they can solve other problems as well, like:

  • Lower Utility Costs
  • Eliminate Hot/Cold Spots
  • Even Out Temperature Swings
  • Reduce the Dust Level in your Home
  • Reduce Allergy Symptoms
  • Reduce Smells or Odors
  • Solve Humidity Issues (too high or too low)
  • Allow Wi-Fi Temperature Control

With the advances in HVAC technology, there are also changes in how equipment must be installed to function properly (remember what Consumer Reports had to say). The equipment is just one piece of your system. Your entire home must be considered to ensure that the system you are purchasing is sized correctly and the installation is done properly.

Before we make recommendations, we complete a comprehensive Analysis and Load Calculation of your home; including addressing your home’s structural needs, your comfort concerns, and evaluation of your current systems configuration, energy efficiency, and operation. We do this before we recommend a system to ensure that manufacturer and local code requirements will be met. Then, we use this information to determine which system will fit your needs. We can not do this without being in your home.

Also, it is smart to make sure you choose a company that is licensed and insured. Licensing of the installing contractor is required for a manufacturer to validate their warranty. Being insured protects a homeowner against loss or claims of injury should any occur in connection with a contractor doing work on your property.

A Word About Guarantees and HVAC Equipment:

Most sales presentations focus your attention on getting the lowest price. Moreover, the contract you will be asked to sign usually only tells you what equipment or work the company will deliver. They typically do not state the quality of the work that will be done (remember the quality of the installation is one of the most important factors that will determine the efficiency and performance of the system).  

In some cases, HVAC contractors use the manufacturer’s warranty to make a buyer feel that satisfaction will be met. In reality, warranties are supplied by the manufacturer and cover the equipment. They do not cover the QUALITY of workmanship or your SATISFACTION in the result.

Our No-Hassle, Money-Back Guarantee covers more than the equipment. We also cover the accuracy of the sizing and installation, our workmanship, as well as that it will perform the way we told you it would. AND we put it in writing!

Maintenance Needs of Your New Heating and Cooling System

Even the best heating and air conditioning system that was sized and installed correctly will need maintenance to keep it running “Factory Fresh.” In fact, most manufacturers require maintenance to keep warranties in force. Once again, the HVAC contractors that offer the ability to purchase online very often do not offer maintenance services.

We understand how important properly maintaining your system is - and with that in mind, we put together a headache worry-free solution. Our Discount Comfort Club not only helps ensure your system will be properly maintained but DOUBLES the time your new system will be covered by our No-Hassle, Money-Back Guarantee!


Link Mechanical Services, Inc.
Address: 60 Production Ct
New Britain, CT 06051
Phone: 860.826.5880
We Accept
For Cooling in New Britain CT, we accept most major credit cards.
For Ductless Air Conditioner repair in West Hartford CT, We accept check. For Air Conditioning repair in Farmington CT, we accept cash.
Financing available with approved credit.
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About Us  |   Site Search  |   Financing  |   Savings  |   Careers